Every Task.Delegated.

Give your team room to breathe and more time to care with expert remote medical assistants who handle scheduling, documentation, patient follow-ups, daily office tasks and much more.

Remote Medical AssistantLive

Today's activity

Appointment confirmed — R. Chen9:40 AM

Patient intake completedNew

Insurance verified — Aetna PPODone

Routing Rx refill to Dr. AlvarezNow

128Tasks handled today

+24%

Today's workflow

Dr. Patel · 14 patients on schedule

Tue, 9:42 AM

Patient intake

14 of 14 forms collected

Done

Scheduling and confirmations

All appointments confirmed

Done

Billing support

3 prior auths in review

In progress

Follow-up calls

6 patients queued for 2 PM

Queued

A Dedicated Assistant Who Is a Part of Your Team.

maxAssist pairs your practice with a expert, tech-savvy remote medical assistants who learns your systems, understands your priorities, and works alongside your staff each day.

They take ownership of the recurring administrative work that keeps your practice moving, providing reliable support without adding another hiring and training burden.

The support your practice runs on

0-0%

Savings on admin staffing costs vs. in-house hires

0-0%

Reduction in patient no-show rates

The Easiest Hire You'll Make.

Our experienced medical assistants come fully equipped with the knowledge of clinical workflows and day-to-day operations. They are ready to jump in and start supporting your team from day one.

Whether patient volumes fluctuate or your operational needs shift, we adapt, eliminating the extra hassle of hiring and managing additional physical staff.

We'll work closely with your team to make sure our medical assistants feel like a natural part of your existing setup, making things better, not more complicated.

Ready on day one

Remote medical assistant

Day 1

Trained on most EHR systems

Fluent in clinical workflows

HIPAA-certified, signed BAAs

Specialty-matched to your practice

Support for Every Step That Keeps Care Moving

Explore the everyday workflows your remote assistant takes off your plate — and the specific tasks handled within each.

Patient Engagement

Keep every appointment and patient interaction moving smoothly.

Appointment coordination

Patient intake

Rescheduling

Follow-ups

Insurance & Authorizations

Reduce delays by handling coverage details before they interrupt care.

Prior authorization requests

Insurance verification

Referral review

Eligibility verification

Fax & Inbox Management

Ensure important documents reach the right person at the right time.

Lab reports

Discharge summaries

Imaging / X-ray reports

Billing-related documents

MIPS Documentation

Improve MIPS compliance, support care coordination, and maintain accurate patient records.

Medical records

EHR updates

Medication list verification

Record organization

Built around the way your practice works.

Patient Intake & Scheduling

Handles appointment requests, confirmations, and rescheduling, so your front desk can focus on walk-ins.

EHR & Portal Support

Helps patients navigate your patient portal and assists staff with EHR data entry and documentation support.

Billing Support

Supports your billing team with charge follow-up, patient balance inquiries, and payment processing assistance.

Real-Time Communication

Available during business hours via phone, messaging, or your preferred platform, always responsive.

Real results from real practices

The scheduling team from gingerCube picked up our systems and workflows easily with barely any training. Calls aren’t getting missed, patients are getting scheduled faster, quality reporting has improved and things just run smoother. They have been flexible and scalable and just feel like part of our team now.

Give Your Team More Time to Care

Schedule a quick conversation with us, or request a demo and we’ll help you take the next step.

Talk to Us